Privacy Policy

Last Updated: December 18, 2025

1. Introduction

Servant Leadership Book respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username and password)
• Payment information
• Course enrollment and progress data
• Communication preferences
• Feedback and correspondence

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and managing your access to courses and services
• Processing payments and transactions
• Communicating with you about courses, updates, and promotional offers
• Improving our website and services
• Analyzing usage patterns and preferences
• Protecting against fraud and unauthorized access
• Complying with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site and allow us to improve functionality. For more information, please see our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to protect your information and use it only for specified purposes.

5.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Accessing and reviewing your personal information
• Requesting correction of inaccurate information
• Requesting deletion of your information (subject to legal requirements)
• Opting out of marketing communications
• Managing cookie preferences

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

9. Analytics and Advertising

We may use analytics services to help us understand how users interact with our website. These services may collect information about your use of our site and other websites. We may also use advertising services that collect information to display relevant advertisements. You can opt out of personalized advertising by adjusting your browser settings or using industry opt-out tools.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We take steps to ensure that your information receives adequate protection wherever it is processed.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Servant Leadership Book
19 689 Elgin Ave
Winnipeg, MB R3E 1B1
Canada
Email: [email protected]
Phone: +1 613-824-0359